Technical Program Manager

Our Technical Program Managers lead projects from the frontlines as our customer advocates. With strong communication, organizational, and relationship-building skills, you will work closely with our internal teams and customers to develop game-changing technology that delivers real business value. You will be responsible for immersing yourself into the customer’s problem domain, helping to craft a vision for the technology solution, delivering the requirements to fulfill that vision, and driving the team to successful delivery.

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Role Responsibilities

• Develop strong customer relationships and become a subject matter expert in their problem domain
• Lead effort to elicit and define prioritized project requirements and user stories
• Work with clients to clearly identify and continuously manage project scope, requirements, risks, dependencies, and deliverables
• Work collaboratively with Project Management, UX/UI, DevOps, Engineering, and QA teams to facilitate successful delivery

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Role Requirements

• 5+ years experience as business analyst, product manager, or program manager on modern web or mobile application software projects
• CS degree or previous technical experience is a big plus
• Analytically-minded and hypothesis-driven thinker
• Solid verbal and written communication skills
• A strong sense of empathy and passion for great user experience
• Familiarity with the Agile development methodology and working with both design and technical teams
• Self-motivated, maniacal attention to detail, and a desire to produce the highest quality work

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