Technical Delivery Manager


At Brightscout, the Technical Delivery Manager is at the forefront of our technical endeavors, acting as a crucial bridge between our clients' visions and the technical execution of digital solutions. This role demands a combination of strong technical acumen, exceptional communication skills, and a deep understanding of project management principles. You will be instrumental in guiding the technical direction of projects, ensuring alignment with customer needs, and leading a team of talented engineers towards delivering innovative and impactful technology solutions.


Technical Leadership and Client Interaction

  • Take ownership of all technical aspects of digital project delivery, ensuring alignment with client expectations and business objectives.
  • Develop and maintain strong relationships with clients, diving deep into their problem domains to understand and address their needs effectively.
  • Coordinate with clients and internal teams to finalize architecture and technology choices, ensuring optimal solutions are devised and implemented.

Project Management and Coordination

  • Collaborate closely with Project Managers and UI/UX Designers to ensure a cohesive approach to project execution, aligning technical strategies with design and management aspects.
  • Lead scoping, estimation, and planning activities for new projects, providing technical insight and direction.
  • Manage project scope, requirements, risks, dependencies, and deliverables continuously, ensuring timely and successful project completion.

Team Leadership and Development

  • Guide and mentor a team of skilled engineers, fostering an environment of learning and excellence.
  • Ensure the technical team's efforts are aligned with project goals and client expectations, facilitating effective communication and collaboration.

What We're Looking For:

We seek an individual who can:

  • Demonstrate deep technical expertise and leadership:
  • Possess a strong technical background with a track record of leading complex digital projects.
  • Provide hands-on technical guidance and decision-making throughout the project lifecycle.
  • Excel in client-facing and communication skills:
  • Build and maintain strong client relationships, understanding their needs and translating them into technical requirements.
  • Communicate complex technical concepts clearly to non-technical stakeholders.
  • Collaborate effectively with cross-functional teams:
  • Work seamlessly with Project Managers and UI/UX Designers, ensuring a unified approach to project delivery.
  • Foster a collaborative environment where design, development, and project management efforts are well-integrated.
  • Show commitment to user experience and customer success:
  • Display a strong sense of empathy and passion for creating user-centric solutions.
  • Be dedicated to ensuring customer satisfaction and project success.


Experience and Technical Skills

  • 10+ years of experience in a technical leadership role, preferably within a digital agency, professional services, or technology-focused company.
  • Strong technical background with experience in software development and architecture.
  • Familiarity with Agile development methodology and experience working with design and technical teams.

Communication and Interpersonal Skills

  • Excellent verbal and written communication skills, with the ability to articulate technical concepts to diverse audiences.
  • Strong relationship-building skills, capable of establishing trust and rapport with clients and team members.

Problem-Solving and Analytical Skills

  • Analytically-minded, hypothesis-driven thinker with a maniacal attention to detail.
  • Ability to identify, analyze, and solve complex technical and project-related issues.

Leadership and Ownership

  • Strong leadership qualities with a focus on team development and mentorship.
  • A sense of ownership and accountability with a passion for delivering high-quality work.

Human Skills

  • Beyond technical and project management expertise, we value individuals who are empathetic, collaborative, and committed to our clients' success. These personal attributes are crucial for fostering a positive team environment and achieving project excellence.
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